Terms and Conditions

Welcome to J & M Flowers & Events Olongapo. By accessing or using our services, website, or products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or bookings.

1. General Information

J & M Flowers & Events Olongapo (“we,” “us,” or “our”) is a local flower and events service provider based in Olongapo City, Philippines. We offer floral arrangements, event decorations, and delivery services for various occasions, including weddings, birthdays, anniversaries, funerals, and corporate events.

By using our services or website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

2. Products and Services

We strive to provide accurate descriptions and images of our products and services. However, please note that:

Actual products may vary slightly in color, size, and arrangement due to the natural variability of flowers.
We reserve the right to substitute flowers or materials of equivalent quality when the specified items are unavailable.
All event and floral services are subject to availability. We recommend booking early to secure your preferred date.

3. Orders and Payment

Orders can be placed through our website, phone, or in person.
Full payment or a deposit may be required to confirm your order, depending on the service requested.
We accept payments via [specify accepted payment methods, e.g., cash, bank transfer, GCash, or credit card].
Prices are subject to change without prior notice. However, confirmed orders will honor the price at the time of booking.

4. Delivery Policy

We deliver to locations within Olongapo City and selected nearby areas. Delivery fees may apply based on distance and order size.
We are not responsible for delays caused by traffic, weather, or unforeseen circumstances beyond our control.
Please ensure accurate delivery information is provided to avoid errors or missed deliveries.

5. Cancellation and Refunds

Orders may be canceled or rescheduled by notifying us at least [insert number, e.g., 24–48] hours before the scheduled delivery or event.
Refunds or credits will be processed according to the nature of the service and at the discretion of J & M Flowers & Events Olongapo.
Customized arrangements or services made specifically for your order may be non-refundable.

6. Event Services

For event decorations and setups, we require a confirmed schedule and deposit to secure your booking.
Clients are responsible for ensuring a safe and accessible venue for our team.
Any damage to the venue or property caused by negligence or non-compliance may be charged to the client.

7. Intellectual Property

All content, images, designs, and materials on our website and promotional platforms are the intellectual property of J & M Flowers & Events Olongapo.
Unauthorized use, reproduction, or distribution of our materials is prohibited.

8. Privacy

We respect your privacy. Any personal information collected during transactions or communications will be used solely to process orders, improve services, and communicate promotions or updates. Please refer to our Privacy Policy for detailed information.

9. Limitation of Liability

J & M Flowers & Events Olongapo will not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.
We will make every effort to ensure customer satisfaction, but we cannot guarantee results beyond what is specified in your order.

10. Governing Law

These terms and conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from the use of our services or products will be subject to the exclusive jurisdiction of the courts of Olongapo City.

11. Changes to Terms

We may update these terms and conditions from time to time without prior notice. The most current version will always be available on our website. Your continued use of our services constitutes acceptance of any changes.